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Why a statement of account is better than a payment coupon for delinquent owners

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Question : Why is it better to send an account statement than only a payment coupon to owners that are delinquent ?

 

The statement will give a lot of useful information not only to your owners but also to you (to be able to refer to your accounting at any time with actual information and references).

·First, you will be able to send the statement using a window envelope to avoid typing the name and address
·Your owner will have a stub to be returned to you (helping to know who is sending what)
oIt can even be sent by Email as well.
·The period involved is given. 
oThe owner will know the period covered by the statement, not only what is due at the end
·The statement will list all transactions for the period (not only the outstanding dues)
·The dates and descriptions for all transactions will be shown, not only the amount
oSo the owner will know what was charged, for which reason, at which date
·He will also see the payments applied on his account with all pertinent details
oLike his own check number given, invoice numbers, transaction numbers, etc.
oThe date is was applied to his account
·He will see the details of Late Fees charged, not only the amount
oHe will see the date it was charged
oFor which period and the way it was calculated (if it is a minimum, it will be shown)
·He will see all ‘’Others Dues’’ with all information
oThe purpose and description
oThe date it was charged to his account
oThe invoice number 
·You will have all references to your bookkeeping to be able to answer correctly and immediately to the owner calls you about the statement
olike dates
odescription
otransaction number
oinvoice number
oPayments including his own check numbers
·Most of all these details are dynamic ‘blue’ links bringing you right there with a single click of the mouse to have even more detailed accounting information.