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Frequently Asked Questions > Statements of Accounts > Why a statement of account is better than a payment coupon for delinquent owners
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Why a statement of account is better than a payment coupon for delinquent owners
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Question : Why is it better to send an account statement than only a payment coupon to owners that are delinquent ?
The statement will give a lot of useful information not only to your owners but also to you (to be able to refer to your accounting at any time with actual information and references).
| · | First, you will be able to send the statement using a window envelope to avoid typing the name and address |
| · | Your owner will have a stub to be returned to you (helping to know who is sending what) |
| o | It can even be sent by Email as well. |
| · | The period involved is given. |
| o | The owner will know the period covered by the statement, not only what is due at the end |
| · | The statement will list all transactions for the period (not only the outstanding dues) |
| · | The dates and descriptions for all transactions will be shown, not only the amount |
| o | So the owner will know what was charged, for which reason, at which date |
| · | He will also see the payments applied on his account with all pertinent details |
| o | Like his own check number given, invoice numbers, transaction numbers, etc. |
| o | The date is was applied to his account |
| · | He will see the details of Late Fees charged, not only the amount |
| o | He will see the date it was charged |
| o | For which period and the way it was calculated (if it is a minimum, it will be shown) |
| · | He will see all ‘’Others Dues’’ with all information |
| o | The purpose and description |
| o | The date it was charged to his account |
| · | You will have all references to your bookkeeping to be able to answer correctly and immediately to the owner calls you about the statement |
| o | Payments including his own check numbers |
| · | Most of all these details are dynamic ‘blue’ links bringing you right there with a single click of the mouse to have even more detailed accounting information. |