Condo Manager stores names, addresses, alternative mailing addresses, multiple phone numbers, and email addresses for all owners in the association. Condo Manager has the ability to use automatic alternative addresses during a specific period of time. Each owner can submit special emergency instructions such as if they will need assistance, and Condo Manager can store the information and print a report in case of emergency.. Condo Manager is a complete tracking system; it will track information on assessments and other regular charges for owners. Condo Manager even prints or emails letters and statements for homeowners. The software also gives direct access to the owner’s balance, account statement, communications, architectural history, and CC&R violations. A user can also use up to 10 custom data fields to name at their own discretion and attach any file to the fields.
The communications tool in Condo Manager has a fully integrated word processor and email client that makes it easier to send correspondence directly from the system. One can print or email letters, account statements, and work orders directly from the Condo Manager screen. Each email or letter is archived in the recipient’s communication history for future retrieval. Mailings can be set-up automatically to print or email to the owner based on their preference. In an event of miscommunication, one can access any phone conversations with homeowners, board members, tenants, and vendors that are tracked in Condo Manager. It is recommended to include any communication histories in monthly management reports to let the board see everything that happens on a daily basis with their community. All communication items are recorded with the date, time, recipient, and sender to accurately record communication.