Convenient for owners, magical for managers.
Condo Manager offers your clients a secure web portal containing a host of features and practical information: account statements, financial statements, etc. It is easy to edit, and accessible 24/7. This tool will make them as happy as you! By reducing the receipt of emails and phone calls at your office, you will increase your efficiency. Magical!
Key Benefits
Management
Real-Time Access
Website data is linked in real-time to your Condo Manager databases. No sync needed!
Secure
Owners each have their unique username and password. Single sign-on for multiple units, even if they are in different associations.
The site is encrypted with SSL certificate to ensure personal information remains confidential.
Mobile Optimization
Based on mobile and responsive technology, the web application adapts to any screen or device size. The app is the same for all platforms. Applications are available on App Store and Android Play Store.
White Labeling
Customize the app with your logo and colors.
Unlimited Number of Users/Managers
Ideal for large property management companies and communities.
Manager Dashboard
Show all pending requests, reservation requests and communications for one, or all communities.
Owner Dashboard
Show last transactions and balance, upcoming events and reservations, and messages from management.
Document Library
Share an unlimited number of documents and web links with your owners and residents. Define who can see which documents (board, owners, tenants).
Financial Statements
The financial statements produced by Condo Manager are also automatically added and archived each month.
Budgets
Allows you to see at a glance the progress of income and expenses vs budgets with a clear and colorful graph.
Receivable and Payable Listing
Board members can see who owes money to the association, and a list of unpaid suppliers.
Bank Reconciliations
Board members can view monthly bank reconciliations and associated bank statements.
FAQ
Owners can view frequently asked questions from their community. Managers and owners save time!
Rules
Record the various building regulations to make them available to owners with their date of adoption.
Owner, Tenant, Resident and Supplier Directory
The board and managers can see all contact information for owners, tenants, the board and suppliers. You can also create public contacts for the owners (e.g. doorman, reception, etc.).
Owner Profile
Owners can view their file in Condo Manager and update information as needed (telephone, resource persons, vehicles, residents, pets, etc.). Managers and boards can also consult owner profiles.
Pet Registry
A pet registry can help with compliance matters. It’s also helpful to have if there is ever an emergency. First responders can help with evacuations if some owners are not home.
Homeowners Insurance
Owners can update their insurance files themselves and add a copy of their contracts. Everything will of course be saved in Condo Manager.
Car, Parking and Locker Registry
Log parking spaces for owners and tenants. Information on the vehicles that can be parked there (model, color, plate), as well as lockers they are using.
Amenity Booking
Owners can reserve amenities on their own. You can customize capacity limits, hours of operation, the number of reservations a user can make within a certain timeframe, and more.
Amenity Sharing Across Multiple Associations
Owners can reserve common areas, even if they are from different communities.
Service Request/Work Order Management
Owners can create service requests from the app with pictures if desired. Requests are recorded directly in your Condo Manager database. The owner will see the status of their request displayed in the application as it is processed.
Renovation/ACR Request
Owners can create renovation or architectural change requests. Customizable instructions are displayed along with the forms they need to fill out and attach to the request. The request is automatically recorded in Condo Manager.
Infractions Management
Managers and owners can report violations they witness. This automatically creates a violation in Condo Manager where you can address it.
Invoice to Process
Use the app to enter supplier invoices. Get permission from the association manager to pay them.
Artificial Intelligence
Let our artificial intelligence encode your supplier invoices for you. Simply drop the PDF of the invoice into the app and let the AI extract all the information for you!
Board Approvals
Allows the board to view invoices and vendor submissions, and approve or decline them.
Entire Portfolio Management Options
You can manage and process requests, chats, etc., all from one screen. No more switching from one association to the other.
Global Search
Search for somebody or something in all associations at the same time.
Resident Support
The support for your resident is included in condoweb. We will take care of helping your residents subscribe to and use the platform. We will also train your staff free of charge.
Complaints Management
Ensure that each complaint is properly handled and resolved.
Image Galleries
You can easily create photo albums of your association or your events. The pictures can be downloaded by your residents.
Front Desk
Package Tracking
Reception can automatically notify residents when a package is delivered to them. You can also require a signature from the resident upon receipt of the package (touch pad required, iPad, Samsung tablet, etc.).
Entry Instructions
Owners can give instructions about who and when a person is allowed to enter their units.
Vehicle/Parking/Name Search
Search for any data about vehicles and parking.
Communications
Emails and SMS
Send emails and/or SMS to individuals or groups. You can use the canned email from Condo Manager, too.
Inbox
Group all incoming communications from your residents. Automatically links every communication to the correct owner and correct association.
Message board / Community News
Display messages for residents. You can choose who sees the message, and when.
AGA Proxy
Get quorum easily! Send annual general meeting invitations and automatically receive proxy from owners who cannot be there.
Chats
Residents can chat with the management company and get answers fast.
Multi-Question Surveys
Get quick sense of what your residents think about any proposal or project.
Community Calendar
Inform your residents of upcoming events in this calendar. Management can see events from all associations on the same screen if desired.
Classified Ads
Allow residents to post ads that others in the community can respond to.
Communication History
Consult all communications, including emails, SMS, chats, letters sent from the app and from Condo Manager.
Bilingual
The site can be used in English or French, depending on the option desired by the user.
Suggestion Box
Your residents can share their suggestions with you through condoweb.
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