Condo manager Live

Condo manager technical support

Web Support

Our technical support team can connect with you remotely to provide you with the specific help needed.

Launch Remote Connection

Download installer for Condo Manager Live.

Follow the instructions below to download the installer for Condo Manager Live.

Step 1 - Update your Windows Version

Install .NET Framework 3.5 on your computer (if you have not already done so). Click here for more information on how to install .NET Framework 3.5 .
If your computer runs Windows 7 or later, you do not have to install anything.

Step 2 - Click on the link below for your CM Live Server

Your Condo Manager representative will tell you which one you should use. Click the link below for your version.

The File Download window will pop up. Click on Save to continue and save the file to your desktop.

Step 3 - Download and run TSPrint setup

TSPrint is an application that simplifies printing from Condo Manager Live.

Click here to download TSPrint Client Setup Now.
Download the Client version.
The Save As window prompts you to save the downloaded file somewhere on your computer.
When the download process is complete, click the Run button to start the installation program.

Step 4 - Connect to Condo Manager Live

Find the Condo Manager Live icon on your desktop and double-click it.
A “RemoteApp” window will pop up and ask for your username and password.
Your username and password have been given to you by a Condo Manager representative. If you did not receive them, please contact the support team.
Type in your username like this: CMLIVE\MyUserName (where MyUserName is the username that has been given to you).
Type in your password.
Click the OK button.
A security warning will pop up. Please click OK.
You should then be connected to Condo Manager Live.